Returns

We hope you are delighted with your purchase. If you need to return an item from your online order, you may do so for eligible items under the conditions outlined below.

Eligibility and Conditions

To qualify for a return, products must be unused, unworn, and in the same condition as received, with all original tags and packaging intact. Certain categories of products are not eligible for returns or exchanges. Items purchased in retail locations may be subject to different return conditions.

How to Prepare Your Return

To start a return, please visit luxe-looking.com and follow the return process. This portal will guide you through submitting your return request. You will receive instructions on how to send back the item once your return is registered.

Refunds

After your return is received and inspected, a notification will be issued confirming whether your return has been accepted or declined. If approved, the refund will be issued to your original method of payment. Please allow a reasonable period for the refund to be processed.

Extended Return Periods

At certain times of year, we may offer extended return options for online purchases to provide additional flexibility for customers.

For further assistance regarding returns, please visit our help center on luxe-looking.com.