Delivery

All orders are dispatched from our main fulfillment location. Shipping charges and international customs charges cannot be refunded once an order has been processed and sent.

For higher-value orders, a signature may be required upon delivery to help ensure secure receipt.

Domestic and International Shipping

We offer delivery to destinations worldwide. Orders to regions where pre-paid import duties and taxes cannot be supported will require the recipient to settle applicable charges with local customs authorities upon arrival. Failure to pay these charges may result in the carrier treating the shipment as abandoned.

To view our current delivery options and service details, please visit https://luxe-looking.com.

Customs and Import Requirements

Import taxes and duties are typically determined by the destination country and its customs policies. These charges are beyond our control and will not be included in your checkout total when the shipping system cannot calculate them in advance.

If a recipient refuses delivery of a shipment due to unpaid customs fees or for any other reason, the package may be returned, disposed of, or otherwise considered abandoned by the carrier. In such cases, the order will not be eligible for a refund.

Lost or Misrouted Packages

We are not responsible for packages that may become lost or misrouted while in transit. It is the responsibility of the recipient to contact the carrier to locate any shipment that does not arrive as expected. We will assist where possible but cannot guarantee resolution.

Please ensure that the delivery address you provide is accurate and complete. If an order is returned to us due to an incorrect address entry, you will be responsible for any return-to-origin handling and redelivery charges.

For further information or assistance, you can find support at https://luxe-looking.com.